Privacy Policy

Privacy Policy

Last updated: May 12, 2026. This policy describes how information is handled when you use the website of Dr. Gautam Naik (interventional and structural cardiologist) at Indraprastha Apollo Hospitals and related consultation locations in Delhi/NCR.

1. Scope

This policy applies to this website (including pages for services, blog, gallery, news & media, patient testimonials, and appointment or contact requests). It is intended to help you understand what data may be collected, why it is used, and your choices.

2. Data we may collect

• Appointment requests: When you use the “Book an appointment” or similar forms on the site, we may collect your name, email address, phone number, preferred date (if provided), and any message or notes you choose to send.
• Contact enquiries: If you contact us via email or phone details published on the site, we process the information you voluntarily provide.
• Technical data: Like most websites, servers and hosting may automatically log information such as IP address, browser type, approximate location, referring URL, and timestamps. This helps with security and troubleshooting.
• Cookies and similar technologies: The site may use cookies or local storage required for basic functionality (for example, session or security tokens where applicable). If third-party analytics or embedded content sets additional cookies, those providers’ policies also apply.

3. How we use your information

• To respond to appointment or contact requests and coordinate consultation-related communication.
• To operate, secure, and improve the website and detect misuse.
• To comply with applicable law or lawful requests from authorities where required.

We do not sell your personal information.

4. Legal basis (India)

Where Indian data protection rules apply, we rely on grounds such as your consent (for example, when you submit a form), performance of steps prior to a contract or service you request, compliance with legal obligations, and legitimate interests (such as website security and understanding aggregate use of the site), balanced against your rights.

5. Sharing and processors

We may share information only as needed with:

Hosting and email or IT service providers who help run this website or deliver messages you send to us.

Embedded services (for example, maps or video players) that load content from third-party domains; those services may collect data according to their own policies.

Authorities when required by law or to protect rights and safety.

6. Retention

Appointment and enquiry records are kept only as long as needed to handle your request, maintain our records in line with medical practice and legal requirements, and then deleted or anonymised where appropriate. Server logs are typically rotated after a limited period depending on hosting configuration.

7. Security

We take reasonable technical and organisational measures to protect information against unauthorised access, loss, or alteration. No method of transmission over the internet is completely secure; please avoid sending highly sensitive clinical details through unsecured channels unless we have directed you to a secure process.

8. Your choices and rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of personal data we hold about you, to withdraw consent where processing is consent-based, or to object to certain processing. To exercise these rights or ask questions, contact us using the details below. We may need to verify your identity before responding.

9. Children

This website is not directed at children to collect data from them knowingly. If you believe a child has submitted personal information through our forms, please contact us and we will take appropriate steps.

10. Changes

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after changes constitutes acceptance of the updated policy where permitted by law.

Email: dr.gautamnaik@gmail.com

Phone: +91-8527718228

Contact Us for consultation locations and OPD information.